Is this us

When to call us, and when to call somebody else

The most useful thing this page can do is tell you when we are the wrong number.

for emergencies
108for emergencies
call to assignment
~60 mincall to assignment
procedures priced
167procedures priced
we answer
7 dayswe answer
Call us

Where a home visit is the right answer

Something is due today

An injection at ten and the clinic has shut. A dressing soaked through. A catheter blocked this evening. These are the ordinary reasons people call, and they are exactly what a home visit is for.

Somebody was discharged and cannot manage alone

Post-operative dressing, feeding support, mobility help, or an attendant for the weeks it takes. This is the longest and most common booking we take.

The room needs equipping

A hospital bed, oxygen, a BiPAP or a wheelchair, delivered and installed, so somebody can come home rather than stay in hospital.

Call somebody else

Where we are the wrong number

It is an emergency

Chest pain, breathlessness at rest, stroke signs, heavy bleeding, unconsciousness. Call 108 for an ambulance. We are not an emergency service and every minute on the wrong number is lost.

You need a diagnosis

Our nurses perform procedures; they do not diagnose or prescribe. If you do not know what is wrong, you need a doctor first — and we will tell you that on the call.

You are outside the network

We cover named cities in Delhi NCR and Haryana. If you are elsewhere we will say so rather than take a booking we cannot honour.